Township of West Lincoln

NEWS RELEASE

West Lincoln Launches Citizen Self-Serve Platform

For Immediate Release: August 24, 2022

The Township of West Lincoln is proud to launch MyWESTLINCOLN, a new self-serve portal that allows residents to access their accounts with the Township at any time and from any location.

Through MyWESTLINCOLN, residents can create a secure and confidential online account whereby they can review and manage their property tax, utility, and accounts receivables, make credit card payments toward account balances (a third-party service fee applies), register for paperless billing and notification settings, enroll in pre-authorized payments, and look up property assessment information.

This is one of the many upgrades the Township of West Lincoln is taking to provide convenient and user friendly service that focuses on the needs of our residents. This new online system also promotes paperless billing to reduce environmental impacts and the costs associated with processing/mailing statements to property addresses.

MyWESTLINCOLN is now live and can be accessed through the Township website. Assistance is available between the hours of 9 a.m. and 4:30 p.m., Monday through Friday, in person at the Township Administration Building, over the phone at 905-957-3346, or via email at mywestlincoln@westlincoln.ca.

For notifications and important updates, remember to follow the Township of West Lincoln on Facebook, Twitter and Instagram @TWPWestLincoln.

Quotes:

“The Township is a lean organization that is always striving to streamline processes and modernize service delivery. On behalf of Council, I’d like to thank Staff for their hard work and continued efforts to serve the citizens of West Lincoln.”

Dave Bylsma

Mayor

“This new online platform marks another major step for the Township in modernizing service delivery – one of the initiatives outlined in our Corporate Strategic Plan. Congratulations to our Finance team for another great achievement towards this initiative.”

Bev Hendry

Chief Administrative Officer

“Our community asked for an easier way to manage bills and payments and we listened. Staff is thrilled to introduce MyWESTLINCOLN as a convenient new solution that puts residents in control of when and where they take care of their accounts.”

Donna DeFilippis

Treasurer/Director of Finance

Media Contact:

Beth Audet

Communications Specialist

baudet@westlincoln.ca

289-244-9069